Beyond Bilingual Inc.
Description
Location: Mississauga, ON
Work Model: On-Site
Employment Type: Full-Time, Permanent
Our client is currently recruiting for a Bilingual Customer Service Representative for an opportunity in Mississauga. This position is ideal for a customer-focused professional who is fluent in both French and English and enjoys providing excellent service in a fast-paced environment.
Responsibilities
Key Responsibilities:
- Provide professional customer service in both French and English
- Respond to customer inquiries by phone, email, and other communication channels
- Assist customers with general questions, requests, and account-related inquiries
- Resolve customer concerns in a timely and professional manner
- Accurately document customer interactions and update information in internal systems
- Work collaboratively with internal departments to support customer needs
- Maintain a positive and professional customer experience
Qualifications
Qualifications:
- Fluency in French and English, both written and spoken
- Previous customer service, call centre, client service, or administrative experience
- Strong verbal and written communication skills
- Excellent organizational and problem-solving abilities
- Comfortable working with computers and learning new systems
- Professional, dependable, and customer-focused
- Able to work on-site in Mississauga