Description
Bilingual Registered Plans Administrator
Location: Montreal, QC
Environment: Hybrid - Must be able to go to the office 1 to 3 times per week
Days: Monday to Friday
Shifts: Eastern Standard Time: 9:00 am – 5:00 pm or 8:00 am 4:00 pm - 30-minute lunch
Salary: Up to $56,000 + 5% Bonus
Type: Full time, Permanent
Reporting: Supervisor, Registered Plans
Company Overview:
This leading wealth management organization is focused on improving Canadians’ financial well-being. They are an investment services provider for the Canadian financial industry, valuing leadership, innovation, partnership, responsibility, and community, and our culture sets them apart.
Perks:
Here, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Here are a few things that set us apart:
- Competitive compensation package that rewards and recognizes individual contributions
- Starts day 1! Excellent health, dental and insurance benefits to meet the diverse needs of our employees
- Generous vacation time, fitness benefit, parental leave top-up options
- Vacation – 3 weeks plus 2 personal days and we get most of the bankers’ holidays
- Matching contributions to our retirement program – up to 6%
- Commitment to the continuous improvement of our staff through learning & development and an education assistance program
- Regular social events to foster teamwork
Responsibilities
Responsibilities:
At a high level this role processes transactions for Registered Plans Accounts
Primary accountabilities - process transactions for Reg Plans following the rules and regulations of CRA & support various products of the Reg Plans suite.
- The administration of registered plan products and processing of requests such as de-registration, un-locking, specialized withdrawals, etc.
- Ensure that registrations, contributions, and withdrawals meet the regulatory deadlines for RESPs, RSPs, TFSAs, RIF accounts, etc.
- Investigate, respond, and resolve all registered plan related inquiries within SLA deadlines, escalating any issues that require management review and intervention
- Completion of MFDA and IIROC Registered Plan audits within internal and regulatory deadlines
- Working closely with Tax, Estates, Transfers, New Accounts and Client Account Maintenance for any updates required to registered plans
- Actively participate in Registered Plan Committee Meetings to ensure that trustee and regulatory changes are implemented into procedures and manuals, ensuring they are updated and current
- Remain current on CRA, RQ, HRSDC and trustee regulations through the review of legislation, press releases, and industry information bulletins
Day to Day:
- Processing withdrawals from client’s accounts
- Processing internal transfers
- Processing pension type requests
- Reviewing account set up documents
- Assisting with audits
- Maintaining internal reporting and police the integrity of the system
- Assisting with inquiries from advisors
- Email boxes (call centre), or other internal departments
Qualifications
Requirements:
- Post-secondary education and/or equivalent experience
- Minimum of 2-3 years of experience in the financial industry, preferably in Operations or Registered Plans
- Experience working with various Registered Plans, e.g. RRSP, RDSP, RESP, RIF, TFSA, etc.
- Ability to work independently and in a team environment
- Excellent time management, organizational skills, and attention to detail
- Pro-active problem-solving abilities with strong analytical skills
- Outstanding customer service focus
- Extremely detail oriented and accurate with a focus on quality assurance
- Ability to work well under pressure and meet tight deadlines
- Strong knowledge of Microsoft Office (Outlook, Excel, Word)
- Knowledge and experience of Dataphile is an asset
- Excellent communication skills. Fluency (written and spoken) in English and French is required to effectively communicate with partners, clients, and colleagues across Canada
- Ability to work EST standard hours