Description
Bilingual Inside Sales Representative
Montreal, Quebec | Full-Time, Permanent | In Office
Salary: up to $62K
Schedule: To be confirmed
About the Opportunity
Do you enjoy helping customers, staying organized, and making sure every order runs smoothly? Our client, an established steel manufacturing organization, is seeking a Bilingual Inside Sales Representative to join its Montreal team. This position brings together customer service, order processing and shipment coordination, with regular collaboration across sales and production. It is a great opportunity for someone who enjoys a fast-moving, detail-oriented environment and is comfortable working with technical information.
Perks & Benefits — Pending Confirmation
The following benefits were offered for a previous position with this employer and have not yet been confirmed for the Montreal role:
- Health and dental benefits
- Performance-based bonus
- Registered retirement savings plan (RSP)
- Profit sharing
- Tuition reimbursement
- Career development and growth opportunities
Responsibilities
What You Will Do
- Process customer orders and maintain accurate customer, order and shipment information.
- Respond to customer inquiries and coordinate with sales and production colleagues to meet customer needs.
- Coordinate shipments with customers, carriers and internal teams.
- Read and interpret technical drawings, specifications and project documentation.
- Communicate professionally in French and English with customers, suppliers and colleagues within and outside Quebec.
- Follow applicable safety procedures and collaborate with manufacturing and production personnel.
Skills Required
- Strong written and verbal communication skills in both French and English.
- Excellent organizational and time management skills with strong attention to detail.
- Ability to multitask, prioritize responsibilities, and manage competing deadlines.
- Strong customer service and interpersonal skills.
- Proficient computer skills and basic mathematical abilities.
- Collaborative, proactive, and adaptable with a willingness to learn.
Qualifications
- Bilingual proficiency in French and English, both written and spoken.
- Strong computer literacy and ability to work with digital systems.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills and a customer-focused approach.
Experience Requirements
- Previous experience in customer service or inside sales.
- Experience working in a manufacturing environment.
- Previous exposure to the steel industry.
- Experience working with technical products or product specifications.